TERMS OF SERVICE & WAIVER

Last Updated: August 23, 2026

1. ACCEPTANCE OF TERMS

Welcome to The Ride Club, LLC ("The Ride Club," "we," "us," or "our"). These Terms of Service and Waiver govern your use of our website, mobile application, studio services, indoor cycling classes, memberships, purchases, reservations, and other services. By creating an account, purchasing a membership or class, booking or attending a class, using our services, or electronically accepting these Terms, you agree to be bound by these Terms of Service and Waiver. If you do not agree to these Terms, please do not use our services or participate in our classes.

2. BOOKINGS AND RESERVATIONS

Class reservations are subject to availability and may be made through The Ride Club website, mobile application, or other approved booking methods. A valid account and an eligible class credit, membership, or other approved payment method may be required to reserve a class. The Ride Club reserves the right to modify class schedules, instructors, equipment assignments, or class offerings when reasonably necessary.

3. CANCELLATIONS AND NO-SHOWS

Cancellation and no-show policies may vary depending on the type of membership, class package, promotional offer, or reservation. Customers are responsible for reviewing the applicable cancellation policy displayed at the time of booking. Late cancellations or failure to attend a reserved class may result in the loss of a class credit, a fee, or another applicable penalty as communicated by The Ride Club.

4. LATE ARRIVALS

For the safety and experience of all riders, participants are encouraged to arrive before the scheduled start time of their class. The Ride Club reserves the right to deny entry to participants who arrive late when allowing entry could disrupt the class or create a safety concern. No refund or credit is guaranteed for a missed class due to late arrival.

5. STUDIO RULES AND PARTICIPATION

Participants agree to follow all reasonable instructions provided by instructors and studio staff regarding:

• Proper use of indoor cycling equipment

• Studio safety procedures

• Use of cycling shoes and cleats

• Conduct during classes

• Respect for other participants and staff

The Ride Club may refuse service or participation to any person whose conduct creates a safety risk, disrupts the studio environment, damages equipment, or violates these Terms.

6. MINORS

Minors may participate in indoor cycling classes provided they are physically able to safely and properly use the studio's cycling equipment, including the cycling shoes and pedals provided by The Ride Club. A parent or legal guardian must accept these Terms and the applicable Waiver and Release of Liability on behalf of a minor when required. The parent or legal guardian assumes responsibility for the minor's participation and compliance with all studio rules and safety instructions.

SMS TERMS AND CONDITIONS

7. PROGRAM DESCRIPTION

By opting in, you agree to receive recurring automated text messages from The Ride Club, LLC ("we," "us," or "our") at the mobile number you provided. Messages may include class and reservation reminders, booking updates, account alerts, customer support follow-ups, important studio updates, promotional offers, and other information related to The Ride Club's services. Consent to receive these messages is not a condition of any purchase.

8. MESSAGE FREQUENCY

Message frequency may vary depending on your activity and interactions with The Ride Club. You may receive recurring messages related to your account, reservations, classes, promotions, and other services.

9. MESSAGE AND DATA RATES

Message and data rates may apply. Charges are billed by and payable to your mobile service provider. Please contact your wireless carrier for details about your messaging plan.

10. HOW TO OPT OUT AND GET HELP

You may unsubscribe from SMS messages at any time by replying STOP to any message we send you. After you send STOP, you may receive a one-time confirmation message, and no further SMS messages will be sent unless you subsequently opt in again. If you want to rejoin, you may sign up again using the applicable opt-in method or reply START, where supported. For help or more information, reply HELP to any of our messages or contact our support team at: Email: info@therideclub.net

11. CARRIER LIABILITY DISCLAIMER

Carriers are not liable for any delayed or undelivered messages. For more information about how we collect and use personal information, please review our Privacy Policy.

INDOOR CYCLING WAIVER & RELEASE OF LIABILITY

12. ACKNOWLEDGMENT OF RISKS

I understand and acknowledge that participation in indoor cycling and other physical activities offered by The Ride Club involves inherent risks, including but not limited to:

• Falls from or while using cycling equipment

• Muscle strains and sprains

• Joint injuries

• Overexertion

• Dizziness or fainting

• Dehydration

• Cardiovascular events

• Injuries resulting from improper use of equipment

• Injuries resulting from the actions of other participants

I understand that these risks may result in serious injury, illness, permanent disability, or death. I voluntarily choose to participate in indoor cycling activities with knowledge of these risks.

13. HEALTH AND PHYSICAL CONDITION

I represent that I am physically capable of participating in indoor cycling activities. I understand that The Ride Club and its instructors are not providing medical advice and are not responsible for determining whether I am medically fit to participate. I agree to consult with an appropriate healthcare professional before participating if I have any health concerns or conditions that may affect my ability to exercise safely. I agree to stop participating and notify the instructor if I experience pain, dizziness, shortness of breath, discomfort, or other concerning symptoms.

14. RELEASE OF LIABILITY

To the fullest extent permitted by applicable law, I voluntarily release and discharge The Ride Club, LLC, its owners, officers, employees, instructors, contractors, agents, and representatives from claims, demands, causes of action, damages, or liabilities arising out of or related to my participation in indoor cycling activities or use of studio facilities and equipment. This release includes claims arising from ordinary risks associated with participation in physical exercise and indoor cycling, except where liability cannot legally be waived under applicable law.

15. ASSUMPTION OF RESPONSIBILITY

I accept full responsibility for my participation in indoor cycling activities and for using studio equipment in accordance with instructions provided by The Ride Club and its instructors. I agree to immediately notify a staff member of any equipment concern, unsafe condition, or injury.

16. EMERGENCY MEDICAL CARE

In the event of an emergency, I authorize The Ride Club and its representatives to seek emergency medical assistance for me if reasonably necessary. I understand that I am responsible for any costs associated with medical treatment, transportation, or emergency services.

17. DAMAGE TO EQUIPMENT

I agree to use The Ride Club's equipment responsibly and in accordance with instructions. I may be responsible for damage caused by intentional misuse, unauthorized use, or failure to follow reasonable instructions regarding studio equipment.

18. ELECTRONIC ACCEPTANCE

I understand that my electronic acceptance of these Terms of Service and Waiver may constitute my agreement and electronic signature to the extent permitted by applicable law. The Ride Club may maintain electronic records of my acceptance, including the date and time of acceptance.

19. CHANGES TO THESE TERMS

The Ride Club may update these Terms of Service and Waiver from time to time. Updated versions will be posted on our website, and the "Last Updated" date will be revised accordingly. Continued use of our services after changes become effective may constitute acceptance of the updated Terms.

20. CONTACT US

If you have questions regarding these Terms of Service & Waiver, please contact:

The Ride Club, LLC

South Jordan, Utah

Email: info@therideclub.net